Our Website Privacy Notice provides detailed information about how and why we use your personal information.
Our Data Protection and Privacy Policy sets out the arrangements for managing personal data.
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Using your personal information
Why do we collect and use your personal information?
The website collects, holds and uses information about you for a number of reasons including:
- Processing enquiries or applications made by you or on your behalf
- To communicate information which we need to communicate to you
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Keeping information updated
You are responsible for updating or making changes to correct inaccuracies in your information via the tools
available on the website.
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How long is the information kept?
The website will retain your information until you delete your account or it is concluded that the account is
not being used.
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What information is collected and where do we obtain information from?
We collect information which you provide to us. When you visit our website our systems collect information
about your device including your IP address, operating system and browser type.
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Who is the information shared with?
Your information will be shared internally with those individuals who require it in the course of their
duties.
Some of your information will be shared with Paypal when a payment is being processed via Paypal or other
similar payment processing entity.
We will not otherwise disclose your information to third parties unless we are required to do so by law or you
have given your consent, the exceptions to this are:
- Complying with a legal obligation
- To protect the safety, rights and property of Crying Angel
- To protect against misuse or unauthorised use of the website
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How is the information kept securely?
Information is kept securely on equipment in line with information security and data protection policies.
Access is restricted to only those staff or authorised agents who require it and on a "need to know" basis.
Although we take steps to protect your information, we cannot guarantee internet security and you should be
aware that email can be an insecure form of communication.
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Is the information transferred outside the UK?
We may engage third parties to provide systems or services which are hosted outside of the UK.
Where we transfer data internationally we will ensure that appropriate safeguards are in place to protect
your information and your privacy.
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Your rights
You have the right to:
- Find out what personal data we process about you and to request a copy of the data
- Ask us to correct inaccurate or incomplete data
- Withdraw consent to process your personal data, if you were asked for and provided consent.
If you think we are acting unfairly or unlawfully you can:
- Object to the way we are using your data
Under certain conditions you also have the right to ask us to:
- Restrict the use of your data
- Erase your information or tell us to stop using it to make decisions about you
- Provide you with an electronic copy of data you've given us.
We are committed to complying with its responsibilities under data protection legislation.